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evandriel E
1 reviews | Active since Jan 2017
07 Sept 2022, 10:48
vox cancels contract and the customer is expected tp pay the penalty costs
vox cancelled my contract because i wasn't able to pay for 1 month. its a month to month contract and they haven't provided the service since a few months ago, but expecting me to pay over R5000
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Sept 2022, 11:29Good day, Esther D
Thank you for your query.
Kindly note that the details of your query has been sent to our finance team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to our finance team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 Sept 2022, 11:29
Official
Good day, Esther D
Thank you for your query.
Kindly note that the details of your query has been sent to our finance team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent to our finance team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
09 Sept 2022, 08:33Good day, Esther D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Account Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Account Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply09 Sept 2022, 08:33
Official
Good day, Esther D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Account Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Account Manager has been in discussion pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox