VOX can VOX off

Shockingly bad customer service. We order fiber line. After 3 weeks of waiting with minimum contact, they send us an email saying the order has suspended. I spend over two hours trying to get through their call center to try and understand the problem, only to be bounced from one department to another.

Eventually I got fed up and ask for it to be cancelled altogether...and now someone says they will call me back.

Out of frustration, I called another service provider, within an hour, they have booked a date for the fiber to be installed next week.

I would stay away from VOX like its a plague.