RT
Rene T
1 reviews | Active since Mar 2011
13 Apr 2022, 14:39
Vox
Worst service ever when it comes to internet connection. Lots of promises but no delivery especially after installation. Impossible to get hold of them. Ticket system useless as no one ever gets back to us. Even the rep says he gives up. Do not even consider this company. Huge failure in service delivery
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Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
13 Apr 2022, 15:12Good day, Rene T
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply13 Apr 2022, 15:12
Official
Good day, Rene T
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
RT
Rene T's updateReviewer Update
14 Apr 2022, 12:49*** - please do not respond with we are suspended. On purpose we have not paid in order to get a response which we did the same day the account was due and after promises again if sorting it out it has still not been addressed.
RT
Rene T's update14 Apr 2022, 12:49
Reviewer Update
*** - please do not respond with we are suspended. On purpose we have not paid in order to get a response which we did the same day the account was due and after promises again if sorting it out it has still not been addressed.
RT
Rene T's updateReviewer Update
02 May 2022, 08:22I would like to thank Vox for finally getting back to us and sorting out our problem. By chance a person in a managerial position came to me as a client and it was sorted within the hour as it was such a simple problem to solve ! Guys, do your job and don’t make your leaders carry so much soon !!! But, thank you !
RT
Rene T's update02 May 2022, 08:22
Reviewer Update
I would like to thank Vox for finally getting back to us and sorting out our problem. By chance a person in a managerial position came to me as a client and it was sorted within the hour as it was such a simple problem to solve ! Guys, do your job and don’t make your leaders carry so much soon !!! But, thank you !