1 reviews | Active since Mar 2009
Vox - bypassing clients approval in terms of package purchased
I took out my package more than a month ago with Vox. Endless issues with my billing as they have got me on a 20/20 package instead of a 50/50 package which I accepted. I can not understand why they would execute something I did not approve of. Surely, someone is holding them to a higher standard. Clearly nothing. I dealth with this guy called Charlie who reports into a Phumie. Despite my complaint, they have done nothing to rectify this mistake. There appears to be no one monitoring their staff's way of administration. Very disappointed.
Good day Laven
Thank you for bringing this to our attention. Kindly note that we are currently investigating your complaint and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Laven
Thank you for bringing this to our attention. Kindly note that we are currently investigating your complaint and will be in contact with you soon.
Kind Regards,
Vox Telecom
Good day Laven.
The Sales and Accounts Department has been in contact with you regarding your service Upgrade requested.
The services have been upgrade d and the billing has been corrected.
Please feel free to contact us should you require any further assistance.
Kind Regards,
Vox Telecom
Good day Laven.
The Sales and Accounts Department has been in contact with you regarding your service Upgrade requested.
The services have been upgrade d and the billing has been corrected.
Please feel free to contact us should you require any further assistance.
Kind Regards,
Vox Telecom
Good day Laven.
The Sales and Accounts Department has been in contact with you regarding your service Upgrade requested.
The services have been upgrade d and the billing has been corrected.
Please feel free to contact us should you require any further assistance.
Kind Regards,
Vox Telecom
Good day Laven.
The Sales and Accounts Department has been in contact with you regarding your service Upgrade requested.
The services have been upgrade d and the billing has been corrected.
Please feel free to contact us should you require any further assistance.
Kind Regards,
Vox Telecom
Good day Laven.
The Sales and Accounts Department has been in contact with you regarding your service Upgrade requested.
The services have been upgrade d and the billing has been corrected.
Please feel free to contact us should you require any further assistance.
Kind Regards,
Vox Telecom
Good day Laven.
The Sales and Accounts Department has been in contact with you regarding your service Upgrade requested.
The services have been upgrade d and the billing has been corrected.
Please feel free to contact us should you require any further assistance.
Kind Regards,
Vox Telecom