Vox Bull****ting Clients

Vox is hounding me for over R3000, for an account I only had access to for 10 days. After having to wait 14 days to be activated where there policy is within 48hours. I was promised that the installation or piping will be fixed after extremely poor workmanship. I've complained several times to my account consultant Joshua Visagie, and requested to speak to management. Im still waiting to be allowed to contact management, despite being told they would arrange it. It is now 7 months later. This after 10 days use, i was billed R1800, where i was told by my account consultant my first bill will be prorated. Then they told me essentially I was lying. I would not have signed up if I was told this cost upfront. I signed, thinking it was affordable and cost effective from day 1.

Joshua told me its a month to month contract and can cancel any time. This was all part of the reason I agreed. Now they claiming I owe them cancelation cost. Who pays over R3000 for 10 days use and terrible service.

There is no way i will pay more than what i was told i would need to pay and what i signed up for.

They are lying to the client and bamboozling them for extra money and fail to take responsibility for their providers poor workmanship.

I will never deal or recommend Vox to anyone.