1 reviews | Active since Sept 2017
VOX Bloemfontein non-existing service!
Vox Bloemfontein office worst service possible. Put in a request for a sim swop on the mobile data device on 23 March, followed up with the call centre on 18 April, sent a mail to the Bfn office same day, the lady only responded on 20 April, I sent a follow up email on 3 May where the lady responded she will get back to me...nothing. It's going for 7 weeks now...
I had the same very frustrating service with the initial purchase and installation, with the same lady. Will NOT recommend VOX telecom in Bloemfontein to any reasonable minded person!!
Good day Rone.
Thank you for bringing this to our attention.
Kindy note that will be investigating into this matter and will provide you with feedback soon.
Kind Regards
Vox Telecom.
Good day Rone.
Thank you for bringing this to our attention.
Kindy note that will be investigating into this matter and will provide you with feedback soon.
Kind Regards
Vox Telecom.
Good Afternoon Rone.
As per the feedback we received, an Account Executive has been in contact with you regarding the above concerns raised.
Kindly note that contact has been made to you regarding this matter and confirmed that the SIM swap has been successfully completed and the services is working.
Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***
Kind Regards
Vox Telecom
Good Afternoon Rone.
As per the feedback we received, an Account Executive has been in contact with you regarding the above concerns raised.
Kindly note that contact has been made to you regarding this matter and confirmed that the SIM swap has been successfully completed and the services is working.
Should you have any other technical queries or might need immediate assistance , please do not hesitate to contact our 24/7 Service Center on *** | ***
Kind Regards
Vox Telecom