PN
Portia N
1 reviews | Active since Jan 2022
28 Aug 2024, 12:47
Vox billing
Vox telecoms is worst ever Fibre company,I don't even have their services but I have a bill in my name I ordered Fibre from them and they couldn't help me I asked them to cancel and they said they did now I have a bill in my name a year later and they handed over the account now my credit record is hindered and they don't answer why I'm being billed for services I don't have
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
28 Aug 2024, 14:14 Good day, Portia N
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply28 Aug 2024, 14:14
Official
Good day, Portia N
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the debtors team to assist.
We will investigate the details of your complaint and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
29 Aug 2024, 10:36 Good day, Portia N
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply29 Aug 2024, 10:36
Official
Good day, Portia N
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox