BM
Brian M
1 reviews | Active since May 2022
26 Jun 2023, 15:35
Vox billing
I have been asking for assistance of my account I made a payment on the 17th December 2022 and I was billed end of December they want me to pay December twice and nobody can answer or assist. My accounts managed isnt even taking my calls. I really wish somebody could explain why the account is being billed twice.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
26 Jun 2023, 16:09Good day, Brian M
Thank you for your review.
Kindly note that the details of your query has been sent to the acounts team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the acounts team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply26 Jun 2023, 16:09
Official
Good day, Brian M
Thank you for your review.
Kindly note that the details of your query has been sent to the acounts team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the acounts team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
28 Jun 2023, 08:20Good day, Brian M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply28 Jun 2023, 08:20
Official
Good day, Brian M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,