Vox biggest mistake poor services

My Name is Munier I have two accounts with Vox ,1 at a property I am renting out the 2nd is my primary residence I have had intermittent internet for the past Two months Vox is blaming Vumatel and sonit goes on no one will just come out and sort out the problem the account I have a problem with is *** I will advise anyone reading this thread not to move to them just to sort a problem u will need about a R100 in airtime and then your problem will still not be resolved at least that is what I have experienced I will soon be moving my two accounts to a new service provider because having Fibre and needing to buy data for a extra does not make sense and it has been going on for far to long my ref listed below VOX***4