mD
myrtle D
1 reviews | Active since Mar 2009
01 Jul 2025, 20:15
VOX Bad service
Vox deducted a premium from my account and I don't even have a connection I app**** like a month ago and between VOX and Frogfoot I do not have any connection yet, but I have to pay a premium for a service a don't have, what a joke. So isn't this a bargain, giving money away for free. I am so unhappy with both VOX and Frogfoot!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
01 Jul 2025, 20:36Good day, myrtle!
Thank you for the post post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you tomorrow morning during office hours.
Regards,
Vox
Thank you for the post post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you tomorrow morning during office hours.
Regards,
Vox
Vox Telecom's reply01 Jul 2025, 20:36
Official
Good day, myrtle!
Thank you for the post post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you tomorrow morning during office hours.
Regards,
Vox
Thank you for the post post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you tomorrow morning during office hours.
Regards,
Vox
Vox Telecom's replyOfficial
03 Jul 2025, 11:41Good day, Myrtle
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
They will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
They will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply03 Jul 2025, 11:41
Official
Good day, Myrtle
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
They will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
They will remain in contact until resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox