lL
louisnel L
1 reviews | Active since Sept 2016
17 May 2022, 06:20
VOX bad service
We have been with Vox for about 4 years. From day 1 we struggled with a modem and for the last 2 days we just had no internet affecting everything in my house... Logged complaint, phoned twice and all to no avail...
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
17 May 2022, 08:15Good day, Louis N
Thank you for the review.
We received confirmation that your request has been logged with the onsite department who will be in contact with you.
Your onsite ticket ***
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for the review.
We received confirmation that your request has been logged with the onsite department who will be in contact with you.
Your onsite ticket ***
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply17 May 2022, 08:15
Official
Good day, Louis N
Thank you for the review.
We received confirmation that your request has been logged with the onsite department who will be in contact with you.
Your onsite ticket ***
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for the review.
We received confirmation that your request has been logged with the onsite department who will be in contact with you.
Your onsite ticket ***
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's replyOfficial
18 May 2022, 16:20Good day, Louis N
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Vox router was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Vox router was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply18 May 2022, 16:20
Official
Good day, Louis N
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Vox router was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after the Vox router was replaced.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox