Vox = bad service.

Our fiber has been down since the 15th of this month. We reported it to vox and they said they will sort it out with vodacom. Multiple times we phoned and they just say they reported it to vodacom but still the problem isn't fixed. It's been 8days. Upon trying to phone them again the phones just ring without answer. Is it fair that we pay for a service that we can't even use? They promise a 72hour turnaround service. It's also the second time this month that the fiber is down. Terrible.