RN
Ronel N
1 reviews | Active since Apr 2023
13 Apr 2023, 16:18
Vox bad service
No-one answers phone for hours, then someone says the person will call you back and never do. No response to email. Bad service.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
13 Apr 2023, 18:03Good day, Ronel.
Thank you for taking the time to raise your concerns with us.
We have received your email via our Talk2us forum and the matter has been escalated to your Account Manager.
We will contact you soonest to assist with the resolution of your complaint.
Kind Regards,
Vox
Thank you for taking the time to raise your concerns with us.
We have received your email via our Talk2us forum and the matter has been escalated to your Account Manager.
We will contact you soonest to assist with the resolution of your complaint.
Kind Regards,
Vox
Vox Telecom's reply13 Apr 2023, 18:03
Official
Good day, Ronel.
Thank you for taking the time to raise your concerns with us.
We have received your email via our Talk2us forum and the matter has been escalated to your Account Manager.
We will contact you soonest to assist with the resolution of your complaint.
Kind Regards,
Vox
Thank you for taking the time to raise your concerns with us.
We have received your email via our Talk2us forum and the matter has been escalated to your Account Manager.
We will contact you soonest to assist with the resolution of your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
14 Apr 2023, 13:19 Good day,Ronel.
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply14 Apr 2023, 13:19
Official
Good day,Ronel.
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox