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Nandi N

1 reviews | Active since May 2016

25 Jan 2023, 21:55

Vox Bad Service

My husband was relocating and cancelled with Vox yet they charged him the following month!!Refund him his money!

0
Replies (2)
Vox Telecom
Vox Telecom's reply26 Jan 2023, 07:32
Official
Good day, Nandi N

 Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the Customer Service team to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply02 Feb 2023, 11:37
Official
Good day,  Nandi N 

Thank you for your patience whilst this matter was being investigated. 
The cession request has been logged, the account holder was not debited , the payment method was set to cash.

Regards 
Vox