PS
Pieter S

1 reviews | Active since Oct 2022

26 Oct 2022, 23:04

Vox bad service

Besides bad service I decided to cancel with vox after 3 attempts when there portal said time out they deducted 3 payments and yes I am still 3

0
Replies (2)
Vox Telecom
Vox Telecom's reply27 Oct 2022, 07:45
Official
Good day Pieter S
 
 Thank you for your post. 
  
 Please note that the details of your complaint has been sent to the Accounts department for assistance. 
 
 We will make contact with you directly to assist with your complaint. 
 
 Kind Regards, 
  
 Vox  
Vox Telecom
Vox Telecom's reply31 Oct 2022, 14:30
Official
Good day,  Pieter S 

Thank you for your patience whilst this complaint was being investigated. 
 
 Kindly note that the refund has been completed for the payment that was made on our self help portal.
 
Should you require any further assistance, please do not hesitate to contact us. 

Kind Regards, 
Vox