SH
Susan H

1 reviews | Active since Nov 2009

06 Jun 2023, 14:25

VOX - BAD COMMUNICATION / FEEDBACK

I received a suspension Warning for account for what is this? There is a debit order in place? No feedback from Vox at all. I have my doubt of using VOX - they were super in the beginning bad really fell to bad now.

0
Replies (2)
Vox Telecom
Vox Telecom's reply06 Jun 2023, 15:22
Official
Good day,  Susan H
 
 Thank you for your post. 
 
 Please note that the details of your complaint has been sent to the debtors team for assistance. 
 
 We will make contact with you directly to assist with your complaint. 
 
 Kind Regards, 
 
 Vox  

Best regards,

Vox Telecom
Vox Telecom's reply14 Jun 2023, 09:24
Official
Good day,  Susan H
 
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved and the debit order reinstated.

 
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
 
Kind Regards,
Vox  

Best regards,