SN
Sinobbia N
1 reviews | Active since Jan 2022
23 May 2026, 08:13
Vox bad.
Very bad. I had to leave work early on the 22 May 2026 only to come home and wait all day for nothing. No technician came to install my Wi-Fi Whem I emailed my consultant Rahkeem she advised that I should wait. And that she will call me before she leaves work to find out if the Tech came. Well no call came and I was left in the dark. I am still waiting for my Wi-Fi to be installed. After waitin two weeks for installation.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 May 2026, 08:25Good morning, Sinobbia.
Thank you for your review.
Please note that the details of your complaint has been sent to our Project Management Office, who will reach out to you shortly with feedback on the Vumatel installation.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to our Project Management Office, who will reach out to you shortly with feedback on the Vumatel installation.
Kind Regards,
Vox
Vox Telecom's reply23 May 2026, 08:25
Official
Good morning, Sinobbia.
Thank you for your review.
Please note that the details of your complaint has been sent to our Project Management Office, who will reach out to you shortly with feedback on the Vumatel installation.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to our Project Management Office, who will reach out to you shortly with feedback on the Vumatel installation.
Kind Regards,
Vox
Vox Telecom's replyOfficial
26 May 2026, 11:50Good day, Sinobbia.
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply26 May 2026, 11:50
Official
Good day, Sinobbia.
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox