VOX ARE USELESS !!!!!!

Most definitely the worst service provider ever in this Country.

First I spoke to Customer Service, on the 8th January and they advised me to sign on on the internet and order the package deal I am interested in and then I will get a call from VOX, and my internet will be sorted in two days. I, called back after a week and asked them why is this now not sorted, and went from pillar to post, with 12 customer agents and then lost my temper and got to a Manager, Lorn de Vos, she was the only person in the entire organization that will do something for a customer. The funniest thing was that I got an Invoice & Statement for the service, which did not happen at all. Well needless to say nothing happened. Loryn passed me to a lady by the name of Lee, when she spoke to me she also advised that I need to "Listen" to her before I say anything (Nogal) but then she, ordered another line from Openserve, which I then advise her that this was wrong again and she was now so clever and said, she knows what she is doing, well once again Openserve phoned me to insert a Fibre line !!! Just as I explained did happen. Well after an entire month a Laurence from the cancelling department phoned me and said he will be cancelling the line and confirm in an Hour, that was a week ago, I send another mail and then a Jaquiline phoned to advise she will contact me in an hour and it was 8:00 on the 1st February 2021, I am typing this letter now as I just had it with VOX and need some people to see and not use them at all, as they are *********** and are useless.... needless to say, I am now still waiting for VOX to cancel and hand the line over to Afrihost, which I in the meantime got hold of to insert my Internet Service, and as I am running Business from home, need my INTERNET.