MM
Matshowana M

1 reviews | Active since Dec 2023

04 Feb 2024, 11:11

Vox are ********s

At this point we need someone to tell us where can we legally report Vox and have them pay us our money back They never pick up the phone They don't have an office or store you can go to They never reply their emails We've been paying and the services are still disconnected There is no way of getting ahold of Vox Don't ever go anywhere near Vox they are ******* and have zero customer. Service

0
Replies (2)
Vox Telecom
Vox Telecom's reply04 Feb 2024, 11:33
Official
Good day Matshowana M,

We have received and acknowledge your complaint. 

The details of your complaint has been escalated internally for investigation and urgent attendance. 

We will contact you very soon to assist with the resolution and/or feedback of your complaint. 

Kind Regards
Vox Team

Best regards,

Vox Telecom
Vox Telecom's reply09 Feb 2024, 10:37
Official
Good day, Matshowana M,

Thank you for your patience whilst this matter was being investigated. 
We receive confirmation that the order will be cancelled , the Network Provider, Openserve confirm the area is not live yet.

Should you require any further assistance, please do not hesitate to contact us. 

Kind Regards, 
Vox 

Best regards,