LJ
Linda J
1 reviews | Active since Feb 2020
08 Feb 2023, 15:10
Vox are a waste of time and energy.
Shocking service. Trying to call them is almost impossible. You hold on for 20 plus minutes to be told they can't help you. They put you through to another department . All I was trying to do is order another digiset as mine went on the blink. Sales say you must speak to technical. Technical say you must speak to sales. One week later paying for a service you can not use nobody calls you back as promised. I sent emails no reply. Pushed from pilar to post. Now I want to cancel and even more of a performance.
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
08 Feb 2023, 17:17Good day, Linda J
Thank you for your post.
Kindly note that we have sent the details of your complaint to the sales team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the sales team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply08 Feb 2023, 17:17
Official
Good day, Linda J
Thank you for your post.
Kindly note that we have sent the details of your complaint to the sales team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the sales team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
LJ
Linda J's updateReviewer Update
09 Feb 2023, 11:50Thank you Retiaan for calling me and sorting me out Finally someone from Vox was very patient and helpful. Vox you need more assistant like Retiaan
LJ
Linda J's update09 Feb 2023, 11:50
Reviewer Update
Thank you Retiaan for calling me and sorting me out Finally someone from Vox was very patient and helpful. Vox you need more assistant like Retiaan
