RJ
Ryno J

1 reviews | Active since Jul 2016

29 Jul 2016, 09:33

Vox are a bunch of ********

<p>When I first moved to Vox, I thought I was going to recieve good service and a stable connection, for the first month all was great but then things started to get worse. I had a 4mbps fatpype (Premium) connection at Vox and instead of getting a consistent 400+mbps I got a fluctuation of 200mbps and 400mbps never getting a stable connection, this was when I was alone on the internet and I tested it for a week, but that wasn't even the reason as to why I decided to write a review mind you it was when I wanted to stop using their services thats when they really decided to get under my skin. I wrote an email asking to terminate their services and to put the lyne in a open holding pool, so I could go to a better ISP, they said it was going to take a month while any other ISP would be able to do it in the same day including Telkom and thats saying something! They said after wards its inthe fine print and I can't even remember signing a ****** contract with these people I wanted to have a pay a you go deal with them not this ****. The people I talked to was some of the most *********** people I've ever had to deal with, I had to pay for another month of their sevices and now a 2 months later a month after moving to EZsure, who are great btw great service and competent most importantly stable internet, they are harassing me so I should pay roughly R250 (can't remember the exact amount) for I don't know what. So I will recommend using anyone else than Vox at the moment.</p>

0
Replies (3)
RJ
Ryno J's update29 Jul 2016, 09:35
Reviewer Update

I didn't curse in the review, why the censorship?

Vox Telecom
Vox Telecom's reply29 Jul 2016, 09:45
Official

Good day Ryno,

Thank you for bringing this to our attention, we have allocated your account, and will be investigating your query. An agent will be in contact shortly.

Regards,
Vox Telecom

Vox Telecom
Vox Telecom's reply01 Aug 2016, 12:28
Official

Good day Ryno,

As per the feedback received, we have been in contact with the account holder whom will only be available on the 10th of Aug 2016 to resolve this matter.

Should you have any further queries, please feel free to contact us.

Regards
Vox Telecom