EM
Edward M

1 reviews | Active since Jan 2013

10 Jun 2024, 09:39

VOX APPALLING, PATHETIC AND POOR SERVICE

I GET THIS EXCUSE THAT VOX IS TRYING TO CONTACT ME TO RESOLVE MY QUERY. I DO NOT RECALL SEEING ANY VOX CALL. THIS MORNING I HAVE BEEN TRANSFERRED T O MORE THAT SIX (6) PEOPLE WHEN I AM TRYING TO CONTACT VOX. THE LAST PERSON TO SPEAK TO AT YOUR SALES COULD NOT GIVE HER EXACT NAME. SHE MENTIONED THAT THERE IS A GUY THAT I SHOULD BE SPEAKING TO. SHE TOLD ME THAT SHE IS TRANSFERRING MY CALL BUT SHE CUT OFF MY CALL INSTEAD.

WHO IS REALLY IN POSITION TO CANCEL MY CONTRACT AS YOU CAN SEE THAT YOUR SERVICE IS APPALLING, PATHETIC AND VERY POOR!!!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply10 Jun 2024, 10:20
Official
Good day, Edward 

Thank you for your review. 
Kindly note that the details of your query has been sent to the cancellation team to investigate and assist. 
 
We will provide feedback to  you soonest. 

 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply12 Jun 2024, 10:17
Official
Good day, Edward  
 
Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the cancellation tea has made contact and assisted .
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox