Vox and VumatelVOX***1

Item: Vox Telecom
Rating: 2
Author: Gary C

The Fibre is not working in the area. They say that the vumatel engineers are working on the problem. It has now been 7 hours and yet they can still not relay what the actual problem is, nore can they give a time of possible repair

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Replies (1)

Vox Telecom's replyOfficial

05 Nov 2022, 17:16

Good day, Gary

Thank you for your review.

Kindly note that there is currently a Vumatel Network Outage in your area.
Outage Update: Vumatel GPON FTTH Johannesburg - Kew. Customers may experience problems with no connectivity. Vumatel engineers are attending to the fault.

We have registered your profile for outage notifications. The latest updates will be sent to you via email & SMS as they become available.

Kind Regards,
Vox

Vox Telecom's reply05 Nov 2022, 17:16

Official