Vox and Vumatel - poor Internet Service Providers.

Vox Telecom together with Vumatel. Extremely Bad ISP (Internet Service Provider). Poor feedback.my area has had Internet link down for 3 days now.

The service provider sends a notice on the second day of the Internet being down and wants to rely on that a sthe reason for non service.

ICASA should take away the license of this ISP. Consumer Commission should get involved in this matter cause they have no regard for customer services and section 55 of the consumer act is now breached by these companies.

They need to also reimburse all customers for non service provision. The monthly bill should be reduced for the number of days without Internet.

Vumatel and Vox always have service breakdowns but not plan for reimbur*****t of customers.

I am sick and tired of this bad service. I will not move, until I take them to task for the sake of doing bad customer service.

After reporting them to the culonaumer comissionsnd ICASA and forcing reimbur*****t for the days of Internet link being down then I will leave.

The Vumatel and Vox are bad service providers. When you owe them monthly premium, or short paid them they are very efficient to disconnect.

But find it difficult to quickly resolve their problems when our Internet is down. Poor pathetic ISP.