KT
Kholofelo T
1 reviews | Active since Jun 2010
21 Nov 2023, 18:06
Vox and Vumatel not working
Vox services are not working and they don’t answer their phones when I call the call center. I am so angry because I pay by debit order which always goes through every month but my services must be unreliable. And I depend on these services to make a living!!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Nov 2023, 18:28Good day Kholofelo
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***1.
The Support team will follow up with the Network Provider , Openserve ***. on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***1.
The Support team will follow up with the Network Provider , Openserve ***. on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply21 Nov 2023, 18:28
Official
Good day Kholofelo
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***1.
The Support team will follow up with the Network Provider , Openserve ***. on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your review
Kindly note that the original fault is still open on the reference VOX***1.
The Support team will follow up with the Network Provider , Openserve ***. on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's replyOfficial
22 Nov 2023, 10:43Good day, Kholofelo
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply22 Nov 2023, 10:43
Official
Good day, Kholofelo
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox