Vox and Vumatel are hopeless.

Terrible service provider. Our fiber has been down for two days, and Vox's response is that Vumatel will fix it within - 72 hours, and they have no idea when. Yes let me stay home for the next 72 hours whilst you figure that out! Your service provider is not my problem, unless you want me to pay them directly. I am only giving Vox a 1 star, because there is no option for - stars.