LG
Leonard G

1 reviews | Active since Oct 2022

27 Oct 2022, 06:28

VOX and OPENSERVE NIGHTMARE

It's been 6 day's since reporting my problem with this company, I have had a total of 8 day's of internet at my home after paying for a full month, I have already received the next invoice but yet no internet. I'd rather they remove the router from my home soI can get a reliable ISP. TERRIBLE TERRIBLE TERRIBLE

0
Replies (2)
Vox Telecom
Vox Telecom's reply27 Oct 2022, 07:48
Official
 Good day, Leonard G
 
 Thank you for your review. 
  
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
  
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply03 Nov 2022, 10:13
Official
 Good day,  Leonard G
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openservel restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox