CM
Chumasande M
1 reviews | Active since Jan 2020
07 Jun 2023, 14:01
VOX and Openserve are terrible
Worst Installation Ever
If it ever happens this is the worst installation experience I have ever had. I recently moved and requested a new Install at the new address.
It has been almost two months of no contact from OpenServe me calling Vox because my contract is with them them promising they would contact Openserve and provide feedback and nothing ever happening and the cycle starts from the top.
They claimed it's cause I'm unreachable but they cannot show me one time where I did not take their calls.
Shambolic administration
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Jun 2023, 14:31Good day, Chumasande M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 Jun 2023, 14:31
Official
Good day, Chumasande M
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
22 Jun 2023, 11:29Good day, Chumasande M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply22 Jun 2023, 11:29
Official
Good day, Chumasande M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox