CV
Cornel V
1 reviews | Active since Mar 2013
07 Nov 2023, 10:55
Vox and Guardian Eye ripoff.
When I canceled my Fibre service, before relocating, they asked whether I wanted to continue with my Guardian Eye service. What service I rep****? They then transferred the service to Guardian Eye directly anyway, and I got billed. After my email complaint I was called back by someone who had no idea why they were calling me. I explained but I'm still waiting for the promised feedback. The best part is that I assumed that I was 'renting to own' the camera I ordered, just like I did with the UPS. Turns out that I had been paying for a service every month that I didn't use nor knew I had.
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Replies (1)Vox Telecom's replyOfficial
07 Nov 2023, 11:04Good day , Cornel
Thank you for the review.
We received your complaint via our company complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We received your complaint via our company complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Vox Telecom's reply07 Nov 2023, 11:04
Official
Good day , Cornel
Thank you for the review.
We received your complaint via our company complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
Thank you for the review.
We received your complaint via our company complaint platform.
This has been escalated , We will investigate the matter and provide feedback to you soonest.
Regards
Vox
