Vox and frogfoot’s Billing system Bad

I am disappointed with these companies way of billing clients, I am being billed for Fibre line that was never used the line was only installed on 21/02/2023 but my services are already suspended, I’ve got a line for 30/3 which was upgraded by them for reasons I do not know about, I also have uncapped voice which costs R179 monthly, a debit of more than R500 went of at the end of Jan for which I reversed because how am I paying for services I’ve never used? Didn’t they installation is free? Doesn’t prorata apply? On the 22/02/23 I paid R630 that is due for which I didn’t have a problem with and now I’ve just received an invoice that I have to pay R934 due by the first of march!!! It doesn’t make sense to me! I was really looking forward to their service but I am now skeptical and guess what? My services are still suspended!! At this stage they can come and get their equipment if they don’t resolve this!!! It is month to month of services rendered not what’s happening, purely *********.