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Eldon S
1 reviews | Active since Mar 2023
11 Mar 2023, 20:17
Vox and frogfoot service
Ticket logged over 48 hours and no feedback of anykind. Services light down, spoke to local tech and he cant help withbout a go ahead.
I'll advice anyone to not use vox. When it is working fine but if you have trouble they are the worst in the business. Ive send multiple msg on different platforms with no answer.
Saying 24/7 support is not realy 24/7.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
11 Mar 2023, 20:40 Good day, Eldon Swanepoel .
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply11 Mar 2023, 20:40
Official
Good day, Eldon Swanepoel .
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
13 Mar 2023, 08:59Good day, Eldon S
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply13 Mar 2023, 08:59
Official
Good day, Eldon S
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Frogfoot restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox