VOX **** After Sales care for Fibre down

VOX***8 After more than a week, numerous phone calls, and begging just to sort out the Fiber line.... a lot of data that is costing more than my monthly bill... still no joy! Every person will contact me? No Contact? The complaints email does not work either? Every person will escalate? and re-escalate to a higher lever....!!!! Still nothing, really Vox, it does not help you teach your staff to know how to deal with clients and no one actually actions something?

Our Business is run off this Vox Fiber and it just seems that no one cares at your end besides talking nice to clients. Vodacom has been sent emails, who is actually going to try and phone them and find out what is happening and how soon this will be sorted out?

My neighbour has been getting the vodacom people every day asking when can they actually repair what is wrong? HELLOOOOOO!!!!!!

Really your sales is excellent but your after sales is really ****!

Thank you.

I will re-post and report every single day till your staff actually perform and sort this out.