VW
Vicky W
1 reviews | Active since Apr 2013
26 Feb 2026, 10:19
Vox accounts 😡😡😡😡
Please cancel my account that was paid in full in Novemer 2025 , as part of your black Friday special.
I've had numerous invoices since then showing the "arrears" amount after having emailed the proof of payment and email from the accounts consultant confirimg a credit will be done and the account will be closed
Enough is enough. Please close my account.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
26 Feb 2026, 10:24Good day, Vicky
Thank you for your review.
Kindly note that the details of your query has been sent to the Debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply26 Feb 2026, 10:24
Official
Good day, Vicky
Thank you for your review.
Kindly note that the details of your query has been sent to the Debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
27 Feb 2026, 08:13Good day, Vicky
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply27 Feb 2026, 08:13
Official
Good day, Vicky
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox