1 reviews | Active since Oct 2021
Vox/ ABSA
I do not know of any contract with this Vox. I app**** for ABSA internet banking shortly after it came available years ago, was not informed about Vox's involvement. After paying for the Vox service each month for years, the moneys was deducted from my account in the form of a debit order every month. At one stage during all the years I asked my husband if he also has this debit order. After investigation I found that only I had to pay because I only had a Gold card and not a platinum like my husband . So the one who earns less. has to pay :) As time went on, we got the usual ADSL from TELKOM, later the VODACOM service provider for our home internet and for the last two or three year we had VODACOM still as service provider with our new FIBRE technology, and still, every month the R74, something in that order, was deducted and is still being deducted even though I have been on pension since 2017! By now I need every penny to survive and and i do not know what I am paying for since we have Fibre. I have NO info about a contract with them, has never received any mail from them but they have my banking details, obtained from ABSA and take their money every month. I stopped the debit order yesterday but do not know what is going to happen next. I suppose it is due to my own stupidity but still.
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Best regards,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Best regards,
