gB
glynda B
1 reviews | Active since Jun 2021
15 Jul 2023, 12:50
VOX a waste of money
One star way too much. Quick to sign you up but if there is a problem with their service, you cannot contact them. You wifi can then be down 1 to 2 weeks whilst you try to contact them. IF you get hold of them, they are totally disinterested in your problem. This was not a once off problem. If you email them all responses are automated and no follow-ups. Don't get stressed, go elsewhere. Their zero action when then you have no service can destroy your business, and they don't give a toss!!!
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
15 Jul 2023, 13:15Good day glynda B
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Logistics team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's reply15 Jul 2023, 13:15
Official
Good day glynda B
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Logistics team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Jul 2023, 13:16Good day, Glynda B
Thank you for your patience whilst this matter was being investigated.
We received feedback that the hardware has been collected.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received feedback that the hardware has been collected.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply20 Jul 2023, 13:16
Official
Good day, Glynda B
Thank you for your patience whilst this matter was being investigated.
We received feedback that the hardware has been collected.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received feedback that the hardware has been collected.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
