mA
mariam A
1 reviews | Active since Aug 2024
15 Aug 2024, 11:26
VOX
Pathetic service, for the last 2 weeks we have been trying to get hold of a manager or supervisor ,as we are getting no assistance from the agent allocated to our account We have been given cell phone numbers ,when we call it just rings This is the worse service provider ever
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
15 Aug 2024, 11:41Good day, Mariam A
Thank you for entrusting us with your service request. Who is the account holder ?
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Regards
Vox
Thank you for entrusting us with your service request. Who is the account holder ?
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Regards
Vox
Vox Telecom's reply15 Aug 2024, 11:41
Official
Good day, Mariam A
Thank you for entrusting us with your service request. Who is the account holder ?
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Regards
Vox
Thank you for entrusting us with your service request. Who is the account holder ?
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Regards
Vox
mA
mariam A's updateReviewer Update
15 Aug 2024, 11:48***
mA
mariam A's update15 Aug 2024, 11:48
Reviewer Update
***
Vox Telecom's replyOfficial
15 Aug 2024, 12:36Good day, Mariam A
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply15 Aug 2024, 12:36
Official
Good day, Mariam A
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Aug 2024, 08:46Good day, Mariam A
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the channel management team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the channel management team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply20 Aug 2024, 08:46
Official
Good day, Mariam A
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the channel management team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the channel management team has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox