Vox

Good day My name is Calmin McCarthy and i have app**** with vox telecom like 5 months ago and still i have no fiber or a router from them but every month they debt my account at standard Bank and my account is standing on -r1400.00 i can't even put my salary in my account cause of this people at vox and the guy who i trusted with my details Mr Mothiba from Vox did all the paper work and Eveytime I call him then he says that they busy with my account at vox sending me emails and WhatsApp saying they busy fixing my account an now my account is still on -r1400.00 and i have all the emails and WhatsApp messages and bank statement for proof and i think for 5 months i have been calling customer care and the accounts department trying to explain but nothing gets done with my account all the money i used to call them and still no fiber installed and my account is still the same and now i can't even apply for any other contracts cause now i have been blacklisted from the credit bureau and Vox how can I go further with this problem and i want them to fix my name up and i want this matter to go further i had enough of Vox and there empty promises