Vox

Item: Vox Telecom
Rating: 1
Author: Andries H

I have been complaining now for over a year about my wifi that is so bad. Dropping signal. Lost emails. Loose zoom cals ect. It got realy bad now the last 4 months that we cant even have a decent tv show without it loosing signal.freezing half of the time.( die netwerk hang.) And I am fedup calling them. They are the worst wifi provider!!!

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

06 Sept 2024, 20:58

Good evening Andries,

Thank you for your review.

I have escalated the details of your complaint to the technical team, and an agent will get in contact with you directly.

Kind regards,
Vox

Vox Telecom's reply06 Sept 2024, 20:58

Official

Good evening Andries,

Thank you for your review.

I have escalated the details of your complaint to the technical team, and an agent will get in contact with you directly.

Kind regards,
Vox

Vox Telecom's replyOfficial

13 Sept 2024, 08:17

Good day, Andries

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply13 Sept 2024, 08:17

Official