AS
Ann S
1 reviews | Active since Jun 2024
07 Aug 2025, 11:18
vox
my contract lapsed so im month to month for last year..on 5/8 i cancelled giving my 30 days notice..which they now say will only be cancelled on 1/10 as i ccan only cancel on 1st of month but contract says 30days? well bye your service lags anyway cant wait to be finished
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Replies (2)
Vox Telecom's replyOfficial
07 Aug 2025, 11:32Good day Ann
Thank you for your review
The details of your review has been sent to the relevant department, and they will make contact with you directly.
Cancellation Terms
Any notice given on or after the first day of the month will only take effect on the last day of the following month.
Example (a)
notice received on 30 April, cancellation to be effective 31 May
Example (b) notice received on 1 May, cancellation will be effective 30 June.
Regards
Vox
Thank you for your review
The details of your review has been sent to the relevant department, and they will make contact with you directly.
Cancellation Terms
Any notice given on or after the first day of the month will only take effect on the last day of the following month.
Example (a)
notice received on 30 April, cancellation to be effective 31 May
Example (b) notice received on 1 May, cancellation will be effective 30 June.
Regards
Vox
Vox Telecom's reply07 Aug 2025, 11:32
Official
Good day Ann
Thank you for your review
The details of your review has been sent to the relevant department, and they will make contact with you directly.
Cancellation Terms
Any notice given on or after the first day of the month will only take effect on the last day of the following month.
Example (a)
notice received on 30 April, cancellation to be effective 31 May
Example (b) notice received on 1 May, cancellation will be effective 30 June.
Regards
Vox
Thank you for your review
The details of your review has been sent to the relevant department, and they will make contact with you directly.
Cancellation Terms
Any notice given on or after the first day of the month will only take effect on the last day of the following month.
Example (a)
notice received on 30 April, cancellation to be effective 31 May
Example (b) notice received on 1 May, cancellation will be effective 30 June.
Regards
Vox
AS
Ann S's updateReviewer Update
07 Aug 2025, 11:47thats not what my contract says..its says 30 days notice..not must be on 1st..but no problem..thats why im leaving your service always offline and this is just last straw
AS
Ann S's update07 Aug 2025, 11:47
Reviewer Update
thats not what my contract says..its says 30 days notice..not must be on 1st..but no problem..thats why im leaving your service always offline and this is just last straw