VOX

Item: Vox Telecom
Rating: 1
Author: Nastassja W

Ok, so I'm convinced Vox only has one person working there, I called multiple times and never get through, emailing them doesn't help because they don't address your issue. This morning I was 3rd in queue and still held on for more than 10 minutes.

Helpful (0)

Replies (3)

Nastassja W's updateReviewer Update

07 Oct 2023, 08:34

I need to reset my router password

Nastassja W's update07 Oct 2023, 08:34

Reviewer Update

I need to reset my router password

Vox Telecom's replyOfficial

07 Oct 2023, 08:55

Good day, Nastassja W

Thank you for your reply

Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.

Kind Regards,
Vox

Vox Telecom's reply07 Oct 2023, 08:55

Official

Good day, Nastassja W

Thank you for your reply

Kindly note that we have sent the details of your complaint to the Support team who will contact you shortly to assist further.

Kind Regards,
Vox

Vox Telecom's replyOfficial

09 Oct 2023, 10:00

Good day, Nastassja W

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation from our technical support team that router password issues were resolved.

Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***

Kind Regards,
Vox

Vox Telecom's reply09 Oct 2023, 10:00

Official