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XM
Xabiso M

1 reviews | Active since Oct 2022

03 Oct 2022, 08:59

Vox

Vox is the worst service provider in terms of service and pricing. Being transferred in between 6 different people with no help. No regard to losing income due to them suspending my account that's up to date.

0
Replies (4)
Vox Telecom
Vox Telecom's reply03 Oct 2022, 09:20
Official
 Good day, Xabiso M
 
Thank you for your review. 
 
Kindly note that the details of this query has been sent to the technical department for assistance , as your services are not suspended.

 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
 
XM
Xabiso M's update03 Oct 2022, 09:33
Reviewer Update
On my portal it showed suspended. I've talked to more than 5 people transferring me from Sales to Technical support to Accounts for a query that was canceled in September.
Vox Telecom
Vox Telecom's reply03 Oct 2022, 10:10
Official
The above has been noted and raised with the relevant department. We will contact you soonest to assist.
Vox Telecom
Vox Telecom's reply07 Oct 2022, 09:46
Official
Good day, Xabiso M
 
 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the router was reconfigured.

   Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards, 
Vox