1 reviews | Active since Aug 2015
Very Upset and disappointed in Vox
Be careful if you are a client or thinking of becoming a client of Vox Telecom. I had trouble with my debit orders, and my account went into arrears at Vox (R210). After making an arrangement with Vox, and thereafter paying the R210, I was still blocked from accessing my account. After phoning in, and querying, I was told everything will be sorted out, and I would be called back.<br> <br> After waiting a few days, without getting a call back, I phoned in again, only to hear that all my emails have been lost as they delete all mails after 48 hours of cancellation of contract. I had never been told this would happen, or in fact that they are even going to cancel my contract!<br> <br> I am only glad that I have my main email at Mweb and not at Vox, or all my correspondence would now be lost. Guys... think twice before signing with Vox Telecom. <br>
Thank you for bringing this to our attention.
We will investigate the matter and revert back to you shortly.
Regards
Vox Telecom
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Thank you for bringing this to our attention.
We will investigate the matter and revert back to you shortly.
Regards
Vox Telecom
***
