Very untasteful experience

Vox Telecom has the worst communication, installation and after sales service. I would NOT recommend them to anyone! 1) box was installed to the nearest corner for them, inside there were no plugs or place to put the router. 2) I asked if I move, can I take it with, response was yes, for free! 3) Trying to get R4000 out of my pocket for 12 days of service.

When they install they promise you the moon and the stars. Then after a few days starts to demand and threaten. I was told to pay month end, after they did installation on 1 December 2022. On 11 Dec they disconnected my line and started with their threatening e-mails. Who gets salary on the 11th?? And who would want to walk with a company treating their customers like this? I canceled on 21-12-2022, asked for settlement amount which I was told was almost R4000! Now my letters state "When we have to cancel due to bad debt" it leaves a VERY bad taste in your mouth! Let me pay for the 12 days I had Fibre and settle this bad experience once and for all! This letters back and forth is becoming very untasteful!