RP
Riaan P

1 reviews | Active since Jun 2025

01 Jul 2025, 18:01

Very unreasonable

Good service up until recently. Telkom cables were stole, I sat without internet for 2 months but they want me to pay?? How can I pay for something I don't have and that is not going to be resolved?? When I app**** vox negotiated with Telkom, not me. I am responsible. Very very unreasonable.

0
Replies (2)
Vox Telecom
Vox Telecom's reply01 Jul 2025, 18:28
Official
Good day, Riaan!
 Thank you for the post post.
 Kindly note that the above has been noted and escalated for investigation and resolution.
 Feedback will be provided to you tomorrow morning during office hours.
 Regards,
 Vox
Vox Telecom
Vox Telecom's reply03 Jul 2025, 10:00
Official
 Good day, Riaan
  
 Thank you for your patience whilst this matter was being investigated. 
  
 Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute. 
 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox