ID
Ian D
1 reviews | Active since Mar 2023
15 Mar 2023, 18:43
Very unhappy customer
Service is definitely very poor. I have phoned , left messages, emails was send however no luck. I am going to the ombudsman as it’s definitely not best practice to take money but can’t provide a service. Very unhappy Vox telecom consumer.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
15 Mar 2023, 19:07Good day, Ian D
Thank you for your post.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply15 Mar 2023, 19:07
Official
Good day, Ian D
Thank you for your post.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the debtors team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
17 Mar 2023, 14:34 Good day, Ian D
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that you have been assisted accordingly and that your account is now active
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that you have been assisted accordingly and that your account is now active
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply17 Mar 2023, 14:34
Official
Good day, Ian D
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that you have been assisted accordingly and that your account is now active
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that you have been assisted accordingly and that your account is now active
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox