GR
Germonevoure R
1 reviews | Active since Aug 2015
19 Sept 2024, 16:21
very slow service
Since the 12th of September ive been without internet, i made call after call but keep hearing they are working on it, this is bad Service.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
19 Sept 2024, 16:44Good day Germonevoure
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
Vox Telecom's reply19 Sept 2024, 16:44
Official
Good day Germonevoure
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Sales team for assistance.
We will contact you directly to assist with the complaint.
Kind Regards,
GR
Germonevoure R's updateReviewer Update
19 Sept 2024, 16:53This is a technical issue not a sales issue
GR
Germonevoure R's update19 Sept 2024, 16:53
Reviewer Update
This is a technical issue not a sales issue
Vox Telecom's replyOfficial
03 Oct 2024, 11:32Good day, Germonevoure
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply03 Oct 2024, 11:32
Official
Good day, Germonevoure
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox