VERY SLOOOOW SERVICE
<p>How is it possible for an upgrade on an ADSL line to take 15 to 30 working days? Wow a whopping 3 to 6 weeks.</p> <p>Is this the norm for Internet Service Providers?</p> <p>I am speechless!</p>
Good day Ernest.
Thank you for bringing this to our attention.
Kindly note that we have already escalated the matter for assistance. Someone will be in contact with you soon.
Regards,
Vox Telecom
Good day Ernest.
Thank you for bringing this to our attention.
Kindly note that we have already escalated the matter for assistance. Someone will be in contact with you soon.
Regards,
Vox Telecom
Good day Ernest.
Kindly note that we have confirmed with the Sales Department that they have been in contact with you regarding your query.
The line upgrade can be processed between 24/48 hours provided that there is no delay from the Upstream Service Provider. However, this is not always the case, and therefore we advise that this process may take longer.
We have confirmed that your line has been successfully upgraded and is now on the line speed you have requested.
Kind Regards,
Vox Telecom
Good day Ernest.
Kindly note that we have confirmed with the Sales Department that they have been in contact with you regarding your query.
The line upgrade can be processed between 24/48 hours provided that there is no delay from the Upstream Service Provider. However, this is not always the case, and therefore we advise that this process may take longer.
We have confirmed that your line has been successfully upgraded and is now on the line speed you have requested.
Kind Regards,
Vox Telecom