CN
Chantall N
1 reviews | Active since Jan 2021
02 Jul 2024, 12:10
Very poor service
Vox just decided to increase my 25Mbps line to a 50Mbps speed without my permission, they refuse to give me a refund, i told them to move me back to my 25Mbps line, now they want to give me a new contract with a claw back if i cancel within 12 months.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
02 Jul 2024, 12:30Good day, Chantall N
Thank you for your review.
Kindly note that the details of your query has been sent to the sales team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the sales team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply02 Jul 2024, 12:30
Official
Good day, Chantall N
Thank you for your review.
Kindly note that the details of your query has been sent to the sales team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the sales team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
04 Jul 2024, 12:23Good day, Chantall N
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Channel Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Channel Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply04 Jul 2024, 12:23
Official
Good day, Chantall N
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Channel Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Channel Manager has made contact and assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox