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EK
Eben K

1 reviews | Active since Apr 2018

13 Apr 2018, 09:00

Very Poor service by Vox Telecoms

We have been waiting for Vox Telecoms to install our Business Fibre line, Router and Voice-over-IP for three(3) months now. Every time we phone them they have some weak excuse. This is affecting our Business negatively and costing us a lot of money to buy broadband data. We are very disappointed and upset with their poor service,

0
Replies (4)
Vox Telecom
Vox Telecom's reply13 Apr 2018, 09:21
Official

Good day Eben.

Thank you for bringing this to our attention

Kindly note that we will investigate into this matter for you and provide you with feedback soonest.

Kind Regards.

Vox Telecom

EK
Eben K's update13 Apr 2018, 10:19
Reviewer Update
Hi, the Account no is Q ********** - its for MOEDI Consulting Engineers (Ilana) - I am part of their business. You can contact me on ********** or **********
Vox Telecom
Vox Telecom's reply13 Apr 2018, 11:02
Official

Good day Eben,

Thank you for the information provided.

Kindly note that we are attending to this matter and will provide you with feedback soon.

Kind Regards

Vox Telecom

Vox Telecom
Vox Telecom's reply07 May 2018, 18:58
Official

Good day Eben

We have confirmed that the Services have been installed on 04/May/2018.

We have also sent you an email confirming that the services have been handed over to the Service Center who you can contact at any time should you require any Technical assistance.

The Customer Service Center contact details are *** | ***

Kind Regards,

Vox Telecom