JJ
Jacqueleen J

1 reviews | Active since May 2012

28 Sept 2024, 20:30

Very poor quality

Good evening, Our internet connection has been very weak for about a month now. I have rebooted the rooter and logged a few queries but nothing. It is very frustrating since I work from home and are largely dependent on the internet to attend meetings etc. Due to poor connectivity I am being kicked out of meetings too often.

0
Replies (2)
Vox Telecom
Vox Telecom's reply28 Sept 2024, 20:53
Official
Good day Jacqueleen Thank you for your post.Kindly note that the details of your complaint has been sent to thechnical team for assistance.We will contact you directly to assist with the complaint.Kind Regards 
VOX
Vox Telecom
Vox Telecom's reply30 Sept 2024, 10:19
Official
 Good day,  Jacqueleen  
  
Thank you for your patience while this matter was being investigated.
  
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.
 
Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox